Privacy Policy

Definitions

• "GDPR" means the General Data Protection Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.
• "EEA" includes all current member states of the European Union and the European Economic Area.
• "Process", in respect of personal data, includes to collect, store, and disclose to others.

Our Privacy Principles

• Before and throughout the collection of personal data we will always identify the reasons for which your personal information is being collected.
• We collect and use personal information with the sole aim of fulfilling the purposes specified by snuzz as well as for other directly related purposes.
• We only retain personal data for as long as it is necessary in order to fulfil these purposes.
• We only use lawful means to collect personal information and, where appropriate, with the knowledge and/or consent of the individual concerned.
• All personal information collected must be relevant to the purposes for which it was intended, and, to the extent necessary for said purposes, should be accurate, complete, and up-to-date.
• We will protect personal data with the help of reasonable security measures against loss or theft, as well as against unauthorized access, disclosure, copying, exploitation or modification.
• We will make fully available to our customers any information about our policies and practices that is related to the management of personal data.
• We are committed to conducting our business in compliance with the aforementioned principles with the chief objective of ensuring that the security and confidentiality of our customers' personal data is protected and maintained.

What Personal Data is Gathered From You?

When you access, participate, or in any other way make use of our services, we may collect personal data about you. The nature of the data we collect is defined by the circumstances and services you use, but may consist of the following:

Personal Information generated by the User

• Your purchase references in connection to ads and/or campaigns
• IP address

We also collect data regarding your use of our services through cookies and related technologies.

Personal data Collected From Third Parties

On occasion, we can supplement the data collected from our customers with data received from third parties as well as through your use of products, websites or other services offered by snuzz. This might include information from third parties that handle our payment processing solutions.

Why we collect your Personal Data?

Your personal information is processed for the following purposes:

A) In order to comply with our contractual relationship:

• For the purpose of handling payments and delivering order and invoice information in a safe and correct manner
• To keep track of all your purchases and ensure that you receive the services you have paid for
• To deliver important information regarding your subscription, account and/or purchase of our Services
• To inform you about important changes in our Services
• To provide news, offers, products or services that you may request from us

B) For legitimate purposes:

• To share your data within snuzz for administrative reasons or to facilitate the delivery of our Services to you
• To use relevant IP address or other information required to block unauthorized use of our Services in order to protect our Services and enforce compliance with our Terms and Conditions
• To provide necessary data in the case of a merger and acquisition process for business and/or strategic management purposes.
• To provide you with news, offers, products or services that we believe may be of interest to you, including focused advertising based on your interests.
• For analytical as well as statistical purposes
• To establish, exercise or protect legal requirements

C) Compliance with legal obligations:

We may also, if needed, process your personal information to comply with a legal obligation or requirement issued by an authority.

Legal basis in GDPR

What legal basis in GDPR do we base the processing of your personal data on?

• Point (A) is required in order to conclude and fulfil our contractual obligations;
• Point (B) is required to satisfy our interests in managing, developing, safeguarding and marketing our Services from a business and strategic perspective;
• Point (C) is only effectuated with your expressed consent;
• Point (D) is required in order to comply with current legal obligations;

Are you Obligated to Provide Your Personal Data?

All personal information that we may request from you and which is marked as "mandatory" is required for us to be able to provide our Services (for contractual, administrative, legal, technical or similar purposes) in a safe and correct manner.

There is, however, certain personal data that will only be required if you use specific features, buy optional elements of our Service, or request access to special resources, promotions, offers, programs or otherwise related services from snuzz or our marketing partners.

You will be informed about this before we start collecting such personal information.

Who Can We Share Your Personal Data With?

Group transfers

We can disclose your personal information to other areas within snuzz if deemed necessary for administrative purposes or in order to provide you with our Services. If we have your consent, we may also disclose your personal data within snuzz for marketing purposes. Products within snuzz that access your personal data must comply with the practices set forth in this Privacy Policy.

The partners, sponsors and advertisers

We may share your personal data with our partners and sponsors. In addition, we may also disclose your personal information to any of our collaborators and advertisers, but will only do so with your expressed consent.

We may also use certain information to oversee the use of our Services. The purpose for this is to continuously improve and develop our Services. Occasionally, we will make such aggregated data available to certain third parties, such as partners and/or advertisers. This does not include personal information.

Third parties for security measures or other legitimate purposes

We may share your personal information with third parties if should consider it necessary in order to:

• Comply with legal obligations, including court orders, government requests, applicable search warranties, or other requests we are bound to by law;
• Protect our rights and/or property, as well as the safety of our customers and/or employees;
• Protect snuzz against fraudulent, malicious, unauthorized or illegal use of our Services, Devices, Network and User Data;
• Promote or defend our Services against complaints or legal claims, administrative procedures and similar demands;
• Assess credit risk, issue business reports or receive payment for our Services
• As part of a merger and/or aggregation, provided that the potential acquirer or seller agrees to respect your personal information and process it in compliance with our Privacy Policy;
• To external supervisors and auditors

Where is Your Personal Information processed?

All personal data collected from you may be transferred to and stored outside the European Economic Area ("EEA"). This includes destinations not encompassed by the European Commission regarding an adequate level of protection for processing personal data. It may be disclosed to other products within snuzz, managed by snuzz employees or employees working for suppliers of snuzz outside the EEA. Such staff can be involved in processing your order, payment information and/or performing support services for snuzz, among other services. All reasonable precautions are taken to ensure that your personal data is handled in a safe manner and in accordance with our Privacy Policy, taking appropriate measures to protect all your personal information.

How Long is Your Personal Data Stored?

How can we Secure Your Personal Data?

Protecting your personal information is vital to us and a primary concern at snuzz. All personal data provided by you is stored on secure servers and we follow strict procedures in order to safeguard all data against abuse, unauthorized access, loss, disclosure or deletion/destruction. All payment transactions are encrypted with the help of industry standard technology and subject to PCI security standards.

Although we work hard to safeguard your personal information, we are unable to fully guarantee that our internal security measures will prevent all unauthorized attempts to use, access or disclose your personal information. That said, we have developed specific safety plans, including strategies for managing any breach of data security.

How do you Access Your Own Personal Information?

With respect to the management of personal data, you are entitled to the following:

• Right to access: You have the right to be informed by us when and if we process personal data about you and to access such data.
• Right to correction: You have the full right to request an update and/or correction of incorrect personal data.
• Right to deletion: Under certain circumstances, you have the right to request that we delete your personal information.
• Right to restrict processing: You have the right to request that we restrict the use and/or processing of your personal data.
• Right to object: You have the right to contend processing based on our legitimate interests.
• Right to data portability: You are entitled to request a copy of your personal data in a machine-readable format.
• Right to file a complaint: You may file a complaint with your supervisory authority if you disagree with our processing.

If you wish to make a request, please contact us at support@snuzzshop.com. We will do our best to respond within 30 days.

Cookie Policy

A cookie is a small text file which is placed onto your device to store a range of information. We use both first-party and third-party cookies for our advertising and marketing efforts.

Similar technologies

• Web beacons: Small transparent images used to track technical specifications and session activities.
• SDKs: Third-party software development kits for mobile application analysis.
• Local shared objects (Flash cookies): Used to facilitate interactive animations and track usage.
• HTML5 local storage: Allows greater amounts of information to be stored locally in the browser.
• Fingerprinting: Combining information elements to uniquely identify a device.
• Device Identifiers: Unique IDs like IDFA or AAID used for marketing and advertising.

Manage your cookies

Most browsers allow you to refuse to accept cookies and to delete them. Detailed instructions can be found at: aboutcookies.org.

Please note that blocking all cookies will have a negative impact upon the usability of many websites.

Cookies list

• Strictly necessary cookies: Essential for the website to function.
• Analytical or performance cookies: Help us monitor and improve site performance.
• Functionality cookies: Recognize you and remember your preferences.
• Targeting cookies: Record visits to make advertising more relevant.